Legal

Terms of Service

Last updated September 30, 2026

1. Who we are

Closing Lines is operated by Closing Lines LLC ("we," "us"), based in Colorado. These terms apply when you use the Closing Lines website and app (the "Service"). By using the Service, you agree to them. If you don't agree, please don't use the Service.

2. Who can use it

You must be at least 18 and able to enter into a contract. The Service is built for real estate professionals. If you use it for a brokerage or team, you confirm you're allowed to agree to these terms for them.

3. What the Service does

Closing Lines uses artificial intelligence to draft real estate marketing and client messages, such as listing descriptions, social posts, follow-up texts and open house materials, and to flag wording that may raise fair housing concerns.

• Drafts, not final copy. AI can make mistakes or produce inaccurate, incomplete or inappropriate text. You're responsible for reviewing, editing and verifying everything before you publish or send it.
• Your compliance. You're responsible for making sure what you publish follows the Fair Housing Act, state and local law, MLS rules, your brokerage's policies and advertising rules.
• Not legal advice. The fair housing check is a first-pass review, not legal advice, and it won't catch every issue. Talk to your broker or an attorney if you're unsure.

4. Free use and Closing Lines Pro

• Free: visitors get a small number of free generations, currently 3. They're counted per internet connection, so people sharing a network share the free generations.
• Pro: $15 per month (plus any applicable tax) for up to 300 generations per calendar month. Unused generations don't carry over. The count resets on the 1st of each month.
• License keys: Pro is unlocked with the license key emailed to you after purchase. Keep it private. It's for your own use and may not be shared, resold or published. We may deactivate keys that are shared or misused.
• We may change features, limits or prices. We'll give you at least 30 days' notice by email before a price change affects your subscription.

5. Payments and billing

Payments are processed by Lemon Squeezy, which acts as our reseller and merchant of record. Your purchase is also subject to Lemon Squeezy's buyer terms. Pro renews automatically each month on your billing date and charges your payment method until you cancel.

6. Cancellations and refunds

You can cancel anytime and keep Pro until the end of the period you've paid for. Payments are generally non-refundable. See our Cancellation & Refund Policy for details.

7. Acceptable use

You agree not to:

• Use the Service to create content that discriminates or expresses a preference based on race, color, religion, sex, disability, familial status, national origin or any other protected characteristic.
• Create false, misleading or deceptive advertising, or spam.
• Enter other people's sensitive personal information (such as Social Security numbers or financial account details) that isn't needed for the task.
• Try to get around usage limits, share license keys, scrape the Service, overload it, or access it with automated tools.
• Use the Service for anything illegal.

8. Your content

You keep ownership of the information you enter. As between you and us, you may use the drafts the Service creates for you in your business however you like. You give us permission to process your inputs only as needed to run the Service. Similar requests from different users may produce similar drafts, so we can't promise any draft is unique.

9. Our property

The Service, including its design, code, prompts and branding, belongs to us. These terms don't give you any rights to it except to use the Service as described here.

10. Third-party services

The Service relies on other providers, including Anthropic (AI), Netlify (hosting) and Lemon Squeezy (payments). We're not responsible for their outages or actions, but we'll do our best to keep the Service running.

11. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't guarantee the Service will be uninterrupted, error-free, or that drafts will be accurate or suitable for any purpose.

12. Limitation of liability

To the fullest extent the law allows, we won't be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost commissions, lost data or damage to reputation. Our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months before the claim, or $50 if you haven't paid anything.

13. Indemnity

You agree to cover our reasonable costs, including legal fees, if a claim is brought against us because of content you published or your violation of these terms or the law.

14. Suspension and termination

You can stop using the Service anytime. We may suspend or end your access if you break these terms or misuse the Service. If we end the Service entirely, we'll refund any unused, prepaid portion of your current month.

15. Governing law

These terms are governed by the laws of the State of Colorado, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Colorado, and both of us agree to that jurisdiction. Before filing a claim, please email us so we can try to resolve it informally.

16. Changes to these terms

We may update these terms. We'll change the date at the top, and for important changes we'll email Pro subscribers. If you keep using the Service after changes take effect, you accept the updated terms.

17. Contact

Questions? Email fadalabdul1@gmail.com.